OUR STORY

A multi-award winning husband and wife team in the Property Maintenance sector, the Directors of Melbourne Rebuild are the “perfect storm” of partnerships. With over 60 years’ combined experience in the building industry, logistics, administration and customer service fields, this duo lead a dynamic business solution for the Insurance, Residential and Commercial property industries.

OUR MISSION

Melbourne Rebuild provides a one-stop-shop of all trades, managing projects from start to finish, to deliver the highest quality, professional and comprehensive service for all clients, big or small. The team at Melbourne Rebuild will take every measure to make the last step of your repairs painless.

WE MANAGE WORK FROM START TO FINISH, WITH THE LEAST DELAYS.
Melbourne Rebuild manage all trades and control the schedule from one perspective – the client. Our focus is the least disruption. We value building close relationships with all stakeholders. Communication is key, for all parties involved
OUR SERVICES

We offer building, repairs and restoration services to all residential, strata and insurance clients and peace of mind that your job will be managed with the utmost care

Insurance
Carpentry
Tiling
Plastering
Painting
Bricklaying
Paving
Renovations
BEFORE & AFTER
Repairs and Restoration works can be a stressful time. Whether a pipe burst, a tree fell on your property, or a pot was left on the stove, rest-assured, we’ve seen it all! The team at Melbourne Rebuild has decades of collective experience across all trades and repairs and, whatever the cause, we aim to make your repairs pain-free. Our approach is to treat you like family, to repair your home as if it were our own. We respect your space, we take the utmost care, we turn up on time and we clean up after ourselves.
FREQUENTLY ASKED QUESTIONS
We’ve collected a few FAQs below – but if your question isn’t answered here. just email us at reception@melbourne-rebuild.com.au, and our team will find your answer.
INSURANCE RESTORATION AND REPAIRS

You’ve signed your paperwork and received your Scope of Works, and now you just want it fixed. Right? Once we receive the Scope of Works from your Insurance Assessor, our Project Management team will be in touch to discuss the repairs. You can expect a call within 24-48 hours.

Your repairs are a 2-Step process:

  1. Site Visit Check Measure: one of our team will conduct a final check measure. This is where we can collect colour samples, measure up any materials to be ordered, and cross-check the Scope of Works to make sure nothing has been missed.
  2. Restorations Commence: Once the materials have been ordered, we’ll be in touch with your ETA of materials and repairs. This is usually 1-2 weeks after the check measure, though sometimes longer if your materials are special orders.

The Scope of Works outlines what your Insurance Company believes necessary to reinstate your building to its pre-event condition.
It will cover 3 aspects:

  1. The location of the area of the damage
  2. The specific repair proposal
  3. All material and labour necessary to reinstate the area of damage to its pre-event condition

Occasionally maintenance repairs are required to be carried out by you before we can commence. Maintenance repairs are generally not covered by your Insurance policy and may affect your planned insurance repairs if not completed prior. An example of this could be a roof leak that has damaged your ceiling; we will not be able to replace the ceiling, until the leak has been fixed.

If this applies to your claim, it will be clearly marked on your Scope of Works and will have been raised by your Insurance Assessor.

Yes, we’re more than happy to give you a quote for your maintenance repairs, just ask one of our team when we get in touch, or send us an email at reception@melbourne-rebuild.com.au

Make Safe repairs can occasionally result in residual damage. Doors taped up, to contain mould or dust, may rip paint or plaster when the tape is removed. Or water leaks needing additional plaster removed for mould remediation. Don’t worry, this is not an unusual occurrence – and remember, it needs to happen, so you get the best result possible. So, what do you do? Take a photo and mention it to your Insurance Assessor, or to our team when we book your Site Visit, and we’ll follow it through for you.

Absolutely – we’re more than happy to provide a KeySafe for onsite works to minimise disruption to your day. Just let us know when we make your booking.

Sorry – our team of hard-working tradies also value their family time – so we require reasonable access to the property during standard business hours.

Yes, we can. We all know how hard it can be finding skilled tradies who are reliable and available. If you have a list of jobs to do around the house, feel free to chat to our team to arrange a quote visit. Or send an email to reception@melbourne-rebuild.com.au

You can get in touch with us by phone or email:

Tel: 03 8799 2827

Email: reception@melbourne-rebuild.com.au

Private works for new clients attract a small deposit invoice (approx. 10%). For larger jobs, or those with special-order materials, you may receive progressive invoices or a special-order invoice. We’ll discuss this with you during the planning phase.

We are a one-stop shop and have all our own trades. Should your works involve a specialist contractor (such as carpet laying or rendering) we’ll coordinate that for you and meet trades onsite.

Melbourne Rebuild will make all reasonable efforts to match your existing materials and finishes. In some instances, an exact match may not be possible, as the material may no longer be available. Our repair team will discuss the available options with you.

Yes, we lay down floor and furniture protection and take every reasonable step to protect your home during our repair works. Our repair team will respect your home as if it were their own, and at times may ask you to move collectables and fragile items as an additional precaution.

This really depends on the size and depth of your project. However, we have over 30 years of experience behind us and have seen it all! So, once we have finished the planning stage of your works, we’ll be able to provide you with more accurate timeframes. Rest assured, we work in days and weeks, not months.

Melbourne Rebuild performs work for many of Australia’s largest insurance companies.
From time to time, we may be subject to an increase in our workload that is attributable to a Major Event. A Major Event would normally involve an event including weather phenomenon such as a bushfire or storm that results in exceptionally high volumes of damage and claims. We ask for patience during these times.

Melbourne Rebuild has worked with various Strata Management teams over the years, and have built a reputation for being reliable, skilled, organised and good communicators. We’re happy to liaise with multiple stakeholders to keep everyone in the loop.

MAJOR EVENTS

Melbourne Rebuild performs work for many of Australia’s largest insurance companies.
From time to time, we may be subject to an increase in our workload that is attributable to a Major Event. A Major Event would normally involve an event including weather phenomenon such as a bushfire or storm that results in exceptionally high volumes of damage and claims. We ask for patience during these times.

STRATA MANAGEMENT RESTORATIONS

Melbourne Rebuild has worked with various Strata Management teams over the years, and have built a reputation for being reliable, skilled, organised and good communicators. We’re happy to liaise with multiple stakeholders to keep everyone in the loop.

For all other enquiries, please call or email our office:
Tel: 03 8799 2827
Email: reception@melbourne-rebuild.com.au

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